BitMarkets, a crypto exchange platform, is elated to have been awarded the title of the Best Crypto Exchange for Customer Service.
BitMarkets was awarded the title for its customer service focus, including accessibility, security, and personalized approach that take into account a regional specificity and local languages in each market area. Currently, BitMarkets operates in more than 20 languages.
Commenting on the success at the Crypto Expo 2022 in Dubai, Peter Sumer, CEO of BitMarkets, stated:
“We are pleased that Crypto Expo attendees awarded our crypto exchange platform for retail and professional traders. With features like All-In-One Order Book, Futures 2.0, or Unlimited Referral Program, while being able to execute more than 1 million order requests per second, we can meet our customers’ expectations. With a fully self-hosted infrastructure and the utmost security and custody for fiat and crypto assets, we have quickly become a favorite and fast-growing crypto exchange.”
The Crypto Expo is a leading event for the blockchain and crypto industries that brings networking opportunities, speaker sessions, and new business opportunities. Held on March 16 through March 17, the event saw the participation of more than 10,000 professionals. There were over 90 speaker presentations, 100 plus blockchain and crypto companies, Q and A sessions, and panels.
 
 
The award comes a week after BitMarkets announced the launch of its cryptocurrency exchange in response to the growing demand among its users. BitMarkets notes that they analyzed the market correctly to determine the best trading conditions for each of its clients and decided to take a personalized approach and region specificity.
BitMarkets is a one-stop destination powered and operated by Unicorn Technologies, which provides software solutions for virtual financial assets and digital asset technologies. BitMarkets seeks to provide users with the security and efficiency needed to invest in their financial independence confidently. The platform aims to integrate digital assets with existing financial world infrastructure to leverage decentralization in cryptocurrencies to increase convenience and accessibility.
The platform features spot trading with an all-in-one order book for deeper liquidity, tighter spreads, and a wider variety of pairs. It also futures trading offers a multi-asset margin and settlement in USD, BTC, or the user’s choice of stablecoin.